Contact
Spinzen support is available around the clock to help with account, payment and bonus enquiries.
When contacting support, include your username and a clear description of the issue. For payment enquiries, provide the transaction number. For questions about a game round, include the game title, approximate time and round ID. Never include your password in a support message.
Live chat
Live chat is available directly in the casino. You can also ask about login problems, missing bonus credits or a pending withdrawal.
Account help
You can reset a forgotten password using the password recovery option. If your account is locked or you no longer have access to your email address, our support team can help.
Taking a break and self-exclusion
You can activate a gambling break in your account settings. To request indefinite self-exclusion, contact support at [email protected].