Spielen ohne Sucht
Free, anonymous support for gambling-related problems. The helpline on 0800 040 080 is available around the clock.
Advice and helplineResponsible Gambling
Gambling is entertainment, not a source of income. There is always a risk of losing money. You must be at least 18 to play.
Set money and time limits
Only gamble with money you can afford to lose. Money needed for rent, bills or other essential expenses should never form part of your gambling budget. Do not try to recover losses by placing more bets.
Setting a budget and a time limit can help you control your play. If gambling is affecting your everyday life, relationships or finances, consider taking a break.
Reminders and gambling breaks
Under ‘My Account’ → ‘Settings’, you can use Reality Check to set a reminder after 60, 90 or 180 minutes.
You can take a gambling break for 1 day, 3 days or 1 week. During this period, you cannot log in, deposit, withdraw or play. The break ends automatically, and you will receive confirmation by email. If you have questions about your remaining balance or a withdrawal, contact support before activating the break.
Indefinite self-exclusion
You can request indefinite self-exclusion by emailing [email protected]. During self-exclusion, access to your account, deposits, withdrawals and gameplay are blocked. Support can also answer questions about your balance.
Independent support in Switzerland
Confidential advice is also available to family members and others affected.
SafeZone.ch
Free, anonymous online advice about addiction, including problems with gambling.
Online adviceProtecting minors
Never share your login details with minors. On shared devices, log out after every session. Age verification may require valid proof of identity.